

I know in my kitchen, my refrigerator goes into a recessed opening which would hide the dented side. This perfectly good and brand-new refrigerator, fresh out of the perfect box (which suggests no trauma in shipping) and right from the manufacturer, has a dent on the side of it. So, let’s think about the previous situation. Obviously, we are not going to leave this with a customer who does not want it, so we will take it back to the store and, if we are not able to replace the part to make it perfect, off to our scratch and dent room it goes. We go to deliver a brand-new appliance to a customer’s home, unbox the brand-new unit, and BOOM! a huge dent is discovered in the side of the refrigerator, which happens to be exposed in the homeowner’s kitchen. This may not seem like huge savings, but when you are looking at a $2500 refrigerator, those dollars keep adding up! The longer that we have had an item on the floor for display and to the extent that the unit is showing some wear, generally the higher the discount will be.Īh, scratch and dent. Since these items are definitely in stock, they can be delivered much sooner to you as all “new in box” appliances need to be ordered and that process can take up to two weeks, or longer if the item is in high demand and/or really unique.Īs a general rule, you will see discounts from 10% to 15% on these display items. We love to sell floor models since they are new, so we know that there will be no issues when you take delivery on the item. These can be some of the best values in appliance stores like Metropolitan Appliance. The point being is that these are new items, usually never been plugged in and only looked at. “new in box”, discounts are taken because a lot of consumers usually want something new and we are eager to reclaim that display space.

After some time, we will want to bring in new models of appliances, or different models within the manufacturer’s lines and the products that we have on the floor will need to go somewhere! Since these are “out of box” appliances, vs. Many of these appliances are new and on display and will only have been touched when people look at that specific model to get an idea of storage or size. I would first like to talk about display appliances, or “floor models”.
